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Get Started !
Welcome to your Inbox. We'll help you set up your Inbox and start using it as quickly as possible. You can use your Inbox for customer care, as a Helpdesk or for just managing messages coming into your business.
Quick note: The screens below show all the options available in a channel. Some channels will not have these options enabled.
Viewing your messages
This is the Inbox email address !
Why not get this Inbox connected to your email address right now. Each Inbox has it's own email address which is below. You can copy this to your email client and send a message in right now to test your Inbox?
You can also share this Inbox email address other users and they can add it into their Contact list/address book or connect it to a business email address such as Info@mybusiness , help@, events@ etc.
Forward from Gmail
Do you use Gmail for your business email? You can forward from your Gmail to this app using the forward email option in Gmail. Just follow the instructions below and you'll be all done in minutes.
Turn on automatic forwarding
1. On your computer, open Gmail using the account you want to forward messages from. ...
2. In the top right, click Settings .
3. Click Settings.
4. Click the Forwarding and POP/IMAP tab.
5. In the "Forwarding" section, click Add a forwarding address.
6. Enter the email address you want to forward messages to.
Full details click below:
How to set up forwarding from gmail
Forward from Office 365
It's easy to set up forwarding so email sent to your Office 365 account automatically goes to another email account, such as your Gmail account.
1. Login to your Office 365 account on www.office365.com/signin
2. At the top of the page, choose Settings
3. Choose Forwarding. If you don't see this option, it's not available for your account.
Full details on how to set up forwarding from Office 365
I use another email service
If you don't use GMail or Office 365 but have some other email provider you need to go to you email provider control panel and use their email forwarding option to forward to this Inbox. Usually only takes 5 minutes.
If you need help with this just ask Apptimi. Click on Help/Ask Apptimi and we'll take care of you.
When a new conversation or message is added to this app you can get an email notification sent to you.
If you do not enable notifications then you will need to check back regularly for any updates.